We receive a call/message from a customer enquiring about our services. We then provide them with a price and turnaround time and discuss any other information necessary.
After the customer places their order we start work on their design to prepare it for printing. This involves enhancing the resolution of any images provided if necessary and finding a suitable font for text amongst other things to make sure that the best results will be produced when the design is printed.
The design is then sent to a CAD/CAM cutting plotter. This cuts the customer’s design out from the print material and any excess material is weeded, leaving the design ready for printing.
The print material is positioned using a logo alignment tool. Once in position the logo/design is printed at 130°C-180°C depending on the transfer material used for the order. It is printed, and then pressed once more, by an industrial-standard automatic heat press machine to guarantee the best results and eliminating the chance of cracking/peeling that screen-printed garments often endure.
We check all materials used for printing are of the highest quality before the order is started and our processes throughout the order are carefully monitored to produce the best results possible. Once all items in the order have been printed we then double check to make sure there are no defects.
Once all items have been checked, we package the customer’s order ready for collection/postage if required.
Now the order is ready for collection/postage. We let the customer know via whichever channel they contacted us through that their order is complete, discuss relevant collection/postage details and ask them if they’d like to pay with cash, card or BACS transfer.