Terms and Conditions for Barritt Garment Printing

Terms & Conditions - Barritt Garment Printing

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Terms & Conditions

1. About Us

We are Barritt Garment Printing, a UK-based garment printing business. You can contact us at:
[email protected] | 07872 304194 | 18 Watson House, 398-400 Holdenhurst Road, Bournemouth, Dorset, BH8 8BN

2. Ordering & Payment

Quotes are valid for 14 days. An order is confirmed once payment and artwork approval are received. Production cannot begin until both are completed.

3. Artwork

You are responsible for ensuring you own the rights to any artwork supplied. Print quality depends on the file quality you provide. Colour accuracy cannot be guaranteed across different screens and materials.

Design Fees:
We do not charge any setup fees for printing. However, if a significant amount of artwork creation or editing is required, an artwork design fee may apply. We will always inform you of the cost before any chargeable design work is carried out.

Proof Approval:
Artwork must be checked carefully before approval. Once artwork is approved, we cannot accept responsibility for errors such as spelling, colour, sizing, or positioning.

4. Production & Turnaround

Turnaround times are estimates and may vary depending on order size, stock availability, or seasonal demand. We will notify you of any significant delays.

Express Orders:
Same-day, next-day, or schedule-adjustment requests may incur express order fees. These will be communicated before production.

5. Custom Products & Returns

All items are custom-made and therefore non-refundable and non-returnable, except in cases of manufacturing defects. Any issues must be reported within 48 hours of receiving your order, along with photos.

6. Customer-Supplied Garments

If you provide your own garments for printing:

  • Printing is carried out at the customer’s own risk.
  • We are not liable for damage, print errors, or garment loss on customer-supplied items.
  • No replacements, refunds, or reimbursements can be offered for customer-provided garments.

7. Embroidery Disclaimer

Embroidery artwork may differ slightly from digital mockups due to stitch density, thread thickness, and fabric texture. Small variations in detail, size, or colour may occur. Metallic or speciality threads may produce different visual results depending on the garment material.

8. Engraving Disclaimer

Engraved items may show slight variations in depth, colour, or finish depending on the material supplied by the manufacturer. We are not responsible for inconsistencies caused by variations in coatings, materials, or manufacturing tolerances.

9. Product Variation

Some products, especially promotional items sourced from third-party suppliers, may have minor variations in colour, finish, or dimensions between batches. These variations are considered normal and are not classed as defects.

10. Decoration Methods

Different decoration methods (direct-to-film, vinyl, transfer printing, embroidery, and engraving) may produce slightly different finishes, textures, and colours. These variations are normal for each method and are not considered defects.

11. Stock & Substitutions

If an item is out of stock, we may offer a suitable alternative. You will be informed before any changes are made.

12. Delivery & Collection

Courier delivery times are estimates. We are not liable for delays once the order has been dispatched. If a parcel is lost, we will assist you in the courier’s claims process.

13. Liability

Our liability for any claim is limited to the value of the order. We are not responsible for indirect or consequential losses, including loss of business, profit, or opportunity.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.